Refund policy

Returns
 
Not completely satisfied with the ordered items? That's unfortunate, but it can happen! You have a reflection period of 14 days after receiving your order, and a return period of 14 days. When the items meet our conditions, you can return them using the webshop. We will then proceed to refund the purchase amount. The costs of returning are at the expense of the customer.
Please email us at info@comicstripshop.com to find a personalised solution.

If you order statues, action figures, or comics, the original packaging must be unopened. If the items are completely removed from the packaging, any right to return is forfeited.
 
ATTENTION! If you receive an order that appears to be damaged during transport, leave the packaging unopened and contact us at info@comicstripshop.com
To be sure, send us some photos of the unopened shipment first.
 
We do our best to package all orders as well as possible. Unfortunately, not all delivery personnel are equally careful. If your product is damaged, we will, of course, reimburse your costs or (if in stock) provide a replacement product.
 
Return Conditions
 
- It must be indicated within the reflection period if there is a return.
 
- The return order must be received within the set return period of 14 days.
 
- The costs for returning are for yourself. Make sure you provide a return with Track & Trace addressed to info@comicstripshop.com. If a package cannot be traced, we consider it as not received.